I cannot see my address etc in the company info and it will not let me add anything, has anyone else had this problem? I have called QB and they haven't fixed it.

Hi there, @accounts635.

I’m here to help you update your company information and ensure we find the best solution for you.

To start, could you let me know if you are receiving any error messages or notifications when attempting to update your company info? Providing those details will help us better understand the issue and pinpoint the exact cause.

To troubleshoot, please log out of your QBO account and log back in. A session refresh often resolves temporary issues. Also, you can access your account using a supported browser in incognito mode. Here are the shortcuts for opening an incognito window:

Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Safari: Command + Shift + N

If the issue persists, I recommend contacting our Live Support Team again for advanced assistance. They have specialized tools to investigate further and ensure your company information can be updated.

If you have additional questions or need help with QuickBooks, please don’t hesitate to reach out.