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accounts601
Level 1

I connected my Monzo business account to QuickBooks and it’s showing my account balance accurately, but not showing any transactions. I’ve tried refreshing etc

And when I go to the transactions page within QuickBooks it still prompts me to connect an account although I already have connected an account. When I click refresh it hangs on “connecting to Monzo (UK)” and nothing ever happens so I have to close the app and re-open it.
1 REPLY 1
RheaMaeH
QuickBooks Team

I connected my Monzo business account to QuickBooks and it’s showing my account balance accurately, but not showing any transactions. I’ve tried refreshing etc

I appreciate your efforts to refresh and troubleshoot the connection between your Monzo business account and QuickBooks Solopreneur, Accounts601. I recognize how crucial it is for your transactions to sync properly. I'll direct you to our Live Support Team, who will help sort this out and ensure everything works smoothly.

 

Here's how to contact them:

 

  1. Navigate to the (?) Help menu.
  2. Select the Search tab and search for questions or keywords.
  3. Click Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

 

To ensure you receive timely assistance, please check our support hours: Get help with QuickBooks products and services.

 

In the meantime, you can manually upload your transaction to continue with daily banking tasks in QuickBooks.

 

Once done, categorize them to ensure all transactions are recorded accurately.

 

If you need additional assistance with your bank connection and managing transactions, please feel free to reply below. We're always here to ensure you have the support you need.

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