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samepaterson-gma
Level 1

I have been trying to complete Registration but Quickbooks and my Bank will not connect, i keep getting an error code.

 
1 REPLY 1
jamespaul
QuickBooks Team

I have been trying to complete Registration but Quickbooks and my Bank will not connect, i keep getting an error code.

Hello, samepaterson-gma, 

 

I'm here to help you connect your bank, so you can continue and complete your registration. 

 

What's the error code did you encounter when trying to connect your bank? I'd appreciate if you could provide more details, so I can narrow down the issue and lay down the necessary steps. 

 

In the meantime, let's do the following steps to resolve the error message. 

 

Certain bank errors can be caused by undergoing maintenance from the bank's website. Check their site to see if this is the case. You can also contact them if there are any issues with third-party connections. 

 

If they aren't doing any maintenance updates, you'll want to check your account for any notifications that can prevent the connection process. 

 

Also, this article can also give more details about what to do if you encounter an error message: Open Banking connection errors.

 

Alternatively, you can manually upload your bank transactions so you can continue setting up your QuickBooks account. This article will show you the process: Manually upload transactions into QuickBooks Online.

 

After getting your bank connection or your transactions uploaded, do you need help categorising them? This article can definitely help you out: Categorise and match online bank transactions in QuickBooks Online.

 

In addition, check this article out if you need a guide in setting up your QuickBooks account: Get started with QuickBooks Online.

 

I'm still with you if you need help with your bank transactions or if you need assistance setting up other things in QuickBooks. Use this thread for your reply and I'll get back to you. 

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