Hi RHONDA, I'll route you to our live expert to examine the cause of the error while sending your invoice.
The error you have encountered needs to be reviewed closely, and I recommend reaching out to our live expert, who has the appropriate tools to identify the cause of the issue. They can provide a real-time solution to help you process your invoice successfully.
Here's how you can connect with our live expert:
- Click the (?) Help icon.
- Select Contact Us.
- Enter your concern and click Continue.
- Choose a way to connect with us:
- Start a Chat with our live expert.
- Get a Callback from our live expert.
To find out the best time to call, you can visit this page to check our Support Hours: Get help with QuickBooks products and services.
For more details about creating and sending an invoice, please check this article: Create and send an invoice in QuickBooks.
Additionally, you can record and process the your customer's payment in QuickBooks. For more information, please check this article: Record invoice payments in QuickBooks.
If you have any further questions about managing your invoice, please feel free to leave us a comment. We are here to help you.