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Anonymous
Not applicable

I have just upgraded from self employed to sole trader and when I create an invoice it wont let me send , it keeps saying select at least one way to pay.

I have just upgraded from self employed to sole trader and when I create an invoice it wont let me send , it keeps saying select at least one way to pay. I have managed to create an invoice through the app for now, but now I cant get my bacs information to go onto the invoices for payment without constantly adding it manually. As im already using the app its just time consuming 
1 REPLY 1
ThomasJosephD
QuickBooks Team

I have just upgraded from self employed to sole trader and when I create an invoice it wont let me send , it keeps saying select at least one way to pay.

Hi RHONDA, I'll route you to our live expert to examine the cause of the error while sending your invoice.

 

The error you have encountered needs to be reviewed closely, and I recommend reaching out to our live expert, who has the appropriate tools to identify the cause of the issue. They can provide a real-time solution to help you process your invoice successfully.

 

Here's how you can connect with our live expert:

  1. Click the (?) Help icon.
  2. Select Contact Us.
  3. Enter your concern and click Continue.
  4. Choose a way to connect with us:
    • Start a Chat with our live expert.
    • Get a Callback from our live expert.

 

To find out the best time to call, you can visit this page to check our Support Hours: Get help with QuickBooks products and services.

 

For more details about creating and sending an invoice, please check this article: Create and send an invoice in QuickBooks.

 

Additionally, you can record and process the your customer's payment in QuickBooks. For more information, please check this article: Record invoice payments in QuickBooks.

 

If you have any further questions about managing your invoice, please feel free to leave us a comment. We are here to help you.

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