Let's go through a series of troubleshooting steps to ensure you can log in to the QuickBooks Self-Employed (QBSE) mobile app, tdaws46.
Excess data on your device may impact its performance. To reset your device while keeping your app's documents and data, follow these steps:
For iOS:
- Go to Settings, then tap General.
- Select iPhone Storage, then click the QBSE app.
- Tap Offload App.
For Android:
- Open your device Settings.
- select Apps.
- Choose QBSE app from the list, then select Storage.
- Select Clear Data.
In the meantime, you can access your account through a mobile browser to get back to work.
I'll also provide this article for more detailed information for efficient tracking and management of expenses: Forward receipt images to QuickBooks Self-Employed.
Keep us posted if you need further assistance regarding signing in to your account. This forum is open 24/7 and ready to assist when you need help.