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realgoodgardens-
Level 1

I will like to edit my prices in products and services

When I do so it keeps reverting tonthe old prices

1 REPLY 1
ChristineJoieR
QuickBooks Team

I will like to edit my prices in products and services

Hi, Realgoodgardens. Let's work together to ensure your new item prices update correctly in QuickBooks Online.

 

When you create a transaction after updating the sales price items without refreshing your account, QuickBooks Online may use the old price on the new transaction.

 

With that, we can refresh your company to ensure that all changes are correctly applied and reflected in your QuickBooks Online account.

 

To start, refresh the page by clicking the Refresh icon in your browser or by pressing the F5 key on your keyboard.

 

You'll also want to consider logging in to QuickBooks using an incognito or private browser or using other supported browsers for the best experience.

 

Please let me know if you have any other concerns in QBO in the Comment section, Realgoodgardens.

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