Editing an accountant's permission in a QuickBooks Online (QBO) company is not an option but is possible for regular users, Siobhan. I'll outline the distinct steps you can follow depending on your situation.
Beforehand, can you please verify what you mean when you said you started a new firm? Did you create a new account for this company, or only modified your current account according to your new firm? I'm asking these questions to provide an accurate resolution.
If you've created a new QBO company for your new business, you can directly add the accounting firm individuals as regular users in QBO with a View company reports role. This permission allows read-only access to reports except those with payroll data or contact details. You can initiate this if the accountants have not yet been added to your new account.
Here's how:
- Login to your QBO account as primary admin.
- Go to the Gear icon, then Manage users.
- Fill out the Enter personal info fields accordingly.
- Locate and select View company reports from the Assign roles section.
- After that, Send invite.

However, if the accounting firm individuals were already added as accountant users, please know that you can't directly edit their company role. To achieve your goal, you'll have to remove them as accountants. For complete guidance, refer to the Remove an accountant section of this article: Add an accountant to QuickBooks.
After that, reinvite them as a regular user so you can grant them the View company reports permission.
To gather more information about the various user access on the platform, check out this link: User roles and access rights in QuickBooks Online.
You may also create customized roles in QBO Advanced. It provides more flexible and personalized user permissions for your workers depending on their designated duties in your business.
It's been a pleasure helping you out. If you're referring to a different scenario regarding your concern or have more questions about adding reports-only access users, kindly reply to this post. We're always here to actively assist you.