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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
info2307
New Member

Is the QuickBooks mobile app compatible with iPhone 17?

I’ve changed my phone to iPhone 17 and wanted to send an invoice to a client. I can load the app and my customers, I can see the estimate but it won’t load up when I press it. I’ve also tried to click on create invoice and this doesn’t work either. Has anyone had this issue and figured it out?

1 REPLY 1
SheandL
QuickBooks Team

Is the QuickBooks mobile app compatible with iPhone 17?

Yes, info2307. QuickBooks Online mobile app is compatible with the iPhone 17.

 

Since you're encountering issues with loading estimates and creating invoices, let's go through some troubleshooting steps to resolve this.

 

Firstly, let’s clear your app’s cache. This refreshes the app by removing outdated data and helps it run smoothly.

 

Here are the steps you can follow:

 

  1. Open your phone's Settings app.
  2. Find and select the QuickBooks Online app.
  3. Tap on Clear Cache to clear temporary files.

 

Afterward, please open your QuickBooks app and verify that you can successfully load estimates and create invoices.

 

In the meantime, you can access your QuickBooks account using a web browser to continue managing both your estimates and invoices.

 

Please feel free to reply if you have any other questions or concerns.

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