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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
rdanahy
Level 1

Is there a way to send the invoices our payments to Intuit to an A/P E-Mail that is different than mine as primary admin or should I add an A/P user so they can access?

I can export PDFs of the invoices and send to A/P, but would rather them receive or access the PDFs directly.

1 REPLY 1
MichaelaS
QuickBooks Team

Is there a way to send the invoices our payments to Intuit to an A/P E-Mail that is different than mine as primary admin or should I add an A/P user so they can access?

Thank you for your question, Rdanahy.

There is no option to send invoices or payment notifications from Intuit directly to an Accounts Payable (A/P) email address. 
This is because the information involves Personally Identifiable Information (PII), and to comply with security and privacy policies, only the primary admin has access.

 

Based on user roles and permissions, the A/P role in QuickBooks is designed for managing bills, expenses, and payables. Therefore, adding an A/P user or any other user role will not grant access to Intuit invoices.

 

Given these restrictions, the best option is to continue exporting PDFs of the invoices and manually forwarding them to your A/P users.

 

Please let us know if you have any other questions or concerns.

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