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Everything you need to know about banking in QuickBooks Online - Discover more
trance156
Level 1

Keep getting error message re third party authorisation for banking access?

 
1 REPLY 1
IamjuViel
QuickBooks Team

Keep getting error message re third party authorisation for banking access?

Hello, @trance156.

 

The error prompt you've to receive means that your bank needs to grant third-party access so you'll be able to connect it with QuickBooks. Let me share some information to resolve this error.

 

To give consent to connect your accounts in QuickBooks, here's how:

  1. Go to your Bank Transactions page.
  2. Select "Agree" in response to the displayed message.
  3. The message also lists all current accounts that are connected in QuickBooks for your review.

You can read through these articles for more insights:

Meanwhile, here's how to update your bank manually:

 

1. Sign in to your bank’s website outside QuickBooks.

2. Review your posted transactions and check for any connectivity error notifications.

3. Once complete, log in to your QuickBooks Online account.

4. Let’s perform a manual update on your connected bank account.

       a. Go to the Banking menu.

       b. Choose the Banking tab.

       c. Select your bank account.

       d. Click Update.

       e. If prompted, enter your Multi-Factor Authentication (MFA) credentials.

       f. Click Continue update.

This process will restore the bank connection and will trigger updates to your bank transactions. For step-by-step instructions, you may refer to this article: How to manually update an account to fix banking errors.

 

If the issue persists, I'd recommend contacting our Customer Care Team. An agent will be able to further check on your account via a secure environment.

 

Keep me posted if you have other questions. I'm just a few clicks away.

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