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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
brushitoffenquiries
New Member

logged in but not showing my usual dashboard. There is no option to enter expense, create invoice, manage transactions & says I have no bank acc connected when I do

 
1 REPLY 1
EduardA
QuickBooks Team

logged in but not showing my usual dashboard. There is no option to enter expense, create invoice, manage transactions & says I have no bank acc connected when I do

Welcome to the Community, @brushitoffenquiries.

 

First, can you tell us what you see on your dashboard? You may have logged into the wrong company file, so I suggest making sure you’re logged into the correct one.

 

Also, please note that a Sole Trader or Solopreneur subscription doesn't include the expense feature, so you may want to check the company’s subscription under Subscriptions and billing.

 

If you’ve already followed these steps but still can’t create expenses or invoices or see any connected banks, try logging into your QuickBooks account using a different browser. You can also reload the page to see if that fixes the issue.

 

Should you have any other concerns, feel free to leave a comment in the thread.

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