Hello Info-gascaremans, thanks for posting on the Community page, can you try clearing your cache and cookies to all time, close the browser down, reload it and try log in again see if that resolves it, also try different browsers, incognito window as well. If you still have a problem after all of that, can you get in touch with support either via chat or ring 0808 234 5337 so they can set up a screenshare with you so it can be looked into further thanks.