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sunilnaphray
Level 1

My hsbc business account doesn’t sync with my QB. I also want to sync other HSBC accounts with QB eventually. Can anyone advise please?

 
1 REPLY 1
GenmarieM
QuickBooks Team

My hsbc business account doesn’t sync with my QB. I also want to sync other HSBC accounts with QB eventually. Can anyone advise please?

Let me walk you through some troubleshooting steps to get your HSBC bank transactions syncing smoothly with QuickBooks, Sunilnaphray.

 

First off, I recommend logging in to your HSBC bank website to check for ongoing maintenance or a temporary outage. You might also want to contact them to see if they've reported any known sync issues on their side.

 

If you don't find any, let's manually update to force download your transactions in your HSBC business account and other HSBC accounts.

 

Here's how:

 

  1. Navigate to the Transactions menu and select Bank transactions.
  2. From there, locate the bank account that is causing you issues.
  3. Next, select the Refresh button.

 

If the issue persists, you may consider manually importing your bank transactions using a CSV file

 

Please let us know if you have further questions. We're always here to help.

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