My card payment is being declined every time and getting to check why, the amount QB wants to deduct is way huge in comparison to my actual subscription monthly plan and yet I never upgraded at all. Been using same plan for the past months. I have failed to reach support to understand why .
Anyone to help!
Hello there, @Jeanette. Let me provide information about the price increase of QuickBooks Online (QBO).
I understand that price increase is a huge factor affecting your business.
As Intuit strives to deliver the best solutions at an affordable price to our customers, it is also keeping an eye on investing in technology that will make our products easier to use. This will help us reinvest in continuing to improve the features we already have and introduce new tools that will let our customers do more in less time. At the end of the day, we want to ensure in provide exceptional service to our customers.
Additionally, I recommend contacting our support team. They can review your account for any changes in the billing status. They'll also assist you further in ensuring you're on the best product and billing options for your needs.
Here's how to reach us:
You can check our support hours in this article: QuickBooks Online Support.
You may want to check out these articles for some QBO updates in terms of price and features.
Please feel free to leave a reply if you have any other concerns about the price change. I'll be around to assist you further. Keep safe.
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