Good day, @info-sapanada-gm,
I want to make sure you're directed to the right support to help verify these delayed payments.
In cases like this, we highly recommend getting in touch with the Paypal Support Team to get further assistance with reviewing your account. They can help review the payment history, and confirm whether a payment is being processed or not.
I suggest using a private window. Unexpected issues in QuickBooks are sometimes affected by the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.
Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Once you open a private browser, log in to your QBO account and check the status of your invoice. If it shows the correct status, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.
If you have any other questions about QuickBooks, the Community is always open for you. I'm also here to provide further assistance, just comment down below to let me know. Have a wonderful day!
