I value your feedback about this matter, @Igor ZFX.
I can see how this functionality would be helpful for you and your business.
You don't need to create a credit memo if your customer overpaid you and wants a credit on their account because you already have an unapplied credit that serves as your credit memo. Following these steps will enable you to repay them:
Here's how:
- Sign in to your QuickBooks Online (QBO) account.
- Go to the Gear icon at the top, then click on Feedback.
- Enter your comments or product suggestions.
- Click Next to submit feedback.
To enhance your QuickBooks experience, our Product Development Team receives your comments.
I'm also adding this article to help you resolve if you will have login issues: Resolve issues with My Account Login.
You can Reply to this thread anytime if you need further assistance with your payroll forms. Just let me know by adding a comment below. I’ll be here. Always take care!