Hi,
we have multiple bank accounts linked automatically and everything is working well.
We recently had to add a new bank account that QB doesn't offer support for automatic linking. This account always shows a bank balance of $0 and an accurate (up to your last file upload) QB balance.
This is the first, small, grief. As a software company, if updated manually, how can it be to put something else than $0 in bank balance. Even a N/A would be better since $0 is actally a real value, therefore this is confusing.
Second grief, a more important one, in Transaction/Banking you have a summary of all your accounts. The balance (and only value) showed in the summary box is $0 !!!! So the bank balance, not the quickbook balance .... And there is no way to change this it seems.
Can someone please point me to a fix and/or QB please change this as this is really counter intuitive.
Regards,