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Samantha2018
Level 3

Employee Report

I tried to run an employee report, and all I get is a  "Time Activities by Customer Detail Report"

I do not need that report - I requested an employee report. 

Has anyone else had this issue?

Why does QB online not fix these reporting issues, its a nightmare.

Solved
Best answer February 28, 2019

Accepted Solutions
TaliaI
QuickBooks Team

Employee Report

Hello,

 

The report that it generates is just a time activity report - which means it will not show any transactions related to the employee. Your workaround would be correct, you would need to go to that account and customise so it filters for the specific employee. If you would like the developers to improve the report selection on QuickBooks Online, please use the feedback option within the cog wheel - this is something we are always looking to improve on as we appreciate the reports within Desktop are more detailed.

 

Thanks,

Talia

View solution in original post

6 REPLIES 6
TaliaI
QuickBooks Team

Employee Report

Hello Samantha2018,

 

Thank you for your question.

 

Which employee report are you trying to run?

 

Thanks,

 

Talia

Samantha2018
Level 3

Employee Report

I just wanted to run a report of payments '/ transactions for one employee for a specific date range.

If I click on "Employees" and then "run report" for the particular employee I get a customer related report. I am just puzzled by this as to why a customer report comes up for an employee. 

 

I have since gone to Accounts, then salary payments and customised from there. An additional 40 minutes for one report that was always available (like so many others) on QB desktop. We cannot use ANY of these online reports. 

TaliaI
QuickBooks Team

Employee Report

Hello,

 

The report that it generates is just a time activity report - which means it will not show any transactions related to the employee. Your workaround would be correct, you would need to go to that account and customise so it filters for the specific employee. If you would like the developers to improve the report selection on QuickBooks Online, please use the feedback option within the cog wheel - this is something we are always looking to improve on as we appreciate the reports within Desktop are more detailed.

 

Thanks,

Talia

Samantha2018
Level 3

Employee Report

Thanks for the feedback.

I have sent so many requests regarding the reporting, but have now stopped as nothing has changed (since April 2017) Our clients are fed up because their statements are wrong. The auditors are unhappy because the reporting is wrong. Now the VAT calculation is incorrect as well and throws the amounts out.  All in all if we could we would stop using QB we would. asap.

 

Samantha2018
Level 3

Employee Report

Oh, and perhaps think of changing the name of the report so that it is what it says?

i.e."Employee, run report" does hint that the report will be regarding the Employee..... Just saying..

EmmaM
QuickBooks Team

Employee Report

Hi Samantha2018

 

Regarding the VAT calculating incorrectly we can have a look into this . Do you mean the way QuickBooks has the VAT set up or are the boxes not calculating correctly based on the transactions that are in them

 

I appreciate what you are saying regarding the report and the feedback you have provided in the past

 

You can also provide feedback here

 

If you post the link back here to your request we can add a vote to it, the product engineers do comment on these requests, for example if something is due to be added and we also update on our product updates page here

 

 

Kind regards

 

Emma

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