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Everything you need to know about banking in QuickBooks Online - Discover more
lorraine10
Level 2
posted
‎November 04, 2020 10:24 AM
last updated ‎November 04, 2020 2:24 AM

I do not have the option to connect quickbooks to gmail address, after following the help instructions. Only QBs email showing on drop down, no option to add Gmail Addre

 
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GeorgiaC
QuickBooks Team
QuickBooks Team
‎November 04, 2020 01:58 PM

I do not have the option to connect quickbooks to gmail address, after following the help instructions. Only QBs email showing on drop down, no option to add Gmail Addre

Hi lorraine10, 

 

Thanks for your post, at this time, only some companies have the option to send from Gmail, we hope to have this option for everyone soon.

 

The Gmail address can only be set up by Amin level users (Company Admin and Master Admins) so it may be worth checking that you have the permissions to do this to eliminate that this is causing an issue. For further information please see here, get back to us below if you have any questions. 🙇‍:female_sign:

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