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laurelhow
Level 1

If bank transactions from Barclays are not downloading since June 2019 and there is no error message, what should I do?

any suggestion apart from manually input them?
1 REPLY 1
EdwardR
QuickBooks Team

If bank transactions from Barclays are not downloading since June 2019 and there is no error message, what should I do?

Welcome to Community Laurel.

 

Sorry to hear your having trouble with the Barclays connection not updating we would love to get this working again for you. Could you please send a screenshot showing us the banking screen after attempting to update please.

 

An alternative for the transactions would be by uploading using a CSV file which you should be able to obtain directly from your bank. The way the system works if you then try to update the date should also be recoginsed to avoid duplication.

 

 

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