resolve unapplied cash income

Hello, mb88. To resolve unapplied cash income on your Profit and Loss, you'll have to run the open invoices report first. 

Step 1: Follow these steps to run the open invoices report:

1. Navigate to Reports.
2. In the Find report by name field, enter Open Invoices
3. Set the report period, then select Run report.
4. In the Transaction Type column, locate a transaction listed as a Payment.

If that Payment transaction matches an open invoice, go to Step 2. If you don’t see a matching open invoice, go directly to Step 3.

Step 2: If the Payment transaction matches an open invoice
 

1. Select the Payment date to open.
2. Under Outstanding Transactions, check the open invoice.
3. Select Save and close.

Step 3: If the payment doesn’t match an open invoice, you’ll need to create the transaction. Follow these steps:

1. Select + New or + Create
2. Under Customers, select Invoice.
3. Fill out the form with the same customer, amount, and date as the payment.
4. Select Save and close.
5. Go back to the Open Invoices report.
6. Find the unapplied payment, then select the date to open.
7. Under Outstanding Transactions, check the open invoice.
8. Select Save and close.
9. Check your Open invoices report to see if there are any more transactions listed as a Payment. If there are, repeat step 2 for each one.

Check your Open invoices report to see if there are any more transactions listed as a Payment. If there are, repeat step 2 for each one. Now run your Profit and Loss report again. You should no longer see the Unapplied cash payment income. 

Feel free to return to the thread if you have more questions. We're here to assist you.