cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more
debb5
Level 1

Switch company no longer there

 
1 REPLY 1
GeorgiaC
QuickBooks Team

Switch company no longer there

Hi debb5, thanks for posting on the Community today

 

We're aware that some users are currently unable to switch between companies using the gear icon in QuickBooks Online.

 

This issue has been raised to our investigation team who're working to restore the feature. We've added you to our investigation with reference INV-111442 so that you'll be notified once fixed.

 

In the meantime, please use the workaround of logging out of QBO completely and logging back in, before selecting the company you want from the account manager (click the blue initial > Manage your Intuit Account > Products & billing > Select the company from list > Go to QuickBooks). 

 

Thanks for your patience while we work to rectify the issue. We'll be here if you need any further support. 

Need to get in touch?

Contact us