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jxx
Level 2

TaxReturnInvalidMTDEndDate error message

 
Solved
Best answer January 01, 2020

Accepted Solutions
jxx
Level 2

TaxReturnInvalidMTDEndDate error message

Problem is your end . I've even worked around it 

 

Thanks

View solution in original post

BFSColin
Level 2

TaxReturnInvalidMTDEndDate error message

Submitted without any problems today 1st January.

View solution in original post

14 REPLIES 14
ChristieAnn
QuickBooks Team

TaxReturnInvalidMTDEndDate error message

Hi there, jleeor.

 

There are times that the browser keeps outdated Internet files that may cause websites, like QuickBooks Online, to receive unusually error message.

 

I suggest logging in your QuickBooks using incognito browser to rule out the possibility of a webpage issue. Private browsing doesn't store local files or cache.

 

 

Use these keyboard shortcuts based on the browser you're using. 

 

  • For Internet Explorer of Firefox, press Ctrl + Shift + P.

  • For Chrome, press Ctrl + Shift + N.

  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, clear the cache of your regular browser. Doing this helps QBO to function more efficiently.

 

If the steps above will not work, you can use supported browser as alternatives.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

jxx
Level 2

TaxReturnInvalidMTDEndDate error message

Thanks for the reply but this isn't a browser issue. It's an interface issue with the HMRC

 

Charies_M
Moderator

TaxReturnInvalidMTDEndDate error message

Thanks for the prompt response, jxx.

 

I appreciate your providing additional details. I recommend contacting the HRMC. They have  tools to review your user ID and make sure you can submit your tax return seamlessly.

 

This link will route you to the HMRC website: https://www.gov.uk/contact-hmrc

 

Get back to me if you need further help. I'm always happy to assist. Have a great day ahead!

jxx
Level 2

TaxReturnInvalidMTDEndDate error message

Problem is your end . I've even worked around it 

 

Thanks

View solution in original post

IanW
Level 1

TaxReturnInvalidMTDEndDate error message

Hi

 

i have the same issue, what is the reason for the error and the solution please?

John C
QuickBooks Team

TaxReturnInvalidMTDEndDate error message

Hi IanW

 

We would be grateful if you can provide us with a screen shot of the error message.

IanW
Level 1

TaxReturnInvalidMTDEndDate error message

screenshot attached

John C
QuickBooks Team

TaxReturnInvalidMTDEndDate error message

Hi IanW

 

This error is cause by you attempting to submit your return too early, you will have to submit it tomorrow.

jxx
Level 2

TaxReturnInvalidMTDEndDate error message

Submit it with a spreadsheet, that works

The early date error message differs from this one and I've filed on the month end date on QB previously without incident ?

IanW
Level 1

TaxReturnInvalidMTDEndDate error message

yep, me too, I've filed on the due date previously and it was fine....

 

oh well, will try it tomorrow then

BFSColin
Level 2

TaxReturnInvalidMTDEndDate error message

I've also submitted mine early before. No problems.

Anyway let wait until 1st!

EmmaM
QuickBooks Team

TaxReturnInvalidMTDEndDate error message

Hello BFSColin

 

We have had other users contact our care team today with the same message and this is what we have been advised when we have queried  with HMRC and the tier 2 engineer for VAT/MTD.

 

If you do have the same message tomorrow please reply back here in the Community and we certainly escalate this to them however.

 

Emma

BFSColin
Level 2

TaxReturnInvalidMTDEndDate error message

Submitted without any problems today 1st January.

View solution in original post

IanW
Level 1

TaxReturnInvalidMTDEndDate error message

Me too, good to know it now has to be done post due date....