Thank you for your patience We have received your request and will process your sign-up shortly.
Hi , We have trial 30 days for QBO , We have passed the 30 days and we want to proceed with the QBO however , The Company showed cancelled since no payment done for subscription ( But this is only for less than 1 week after 30 days trial )
Now , We already paid the subscription and this message is shown Thank you for your patience We have received your request and will process your sign-up shortly.
1.We can't access the company file and we need to do this urgently
2.The payment have done with full amount without the discount however, the discount is still shown in the website so why we not avail on this ??
This is not the impression we want you to experience when using our product, Ah01.
If your account is suspended, we'll need to resubscribe and reactivate it and we automatically cancel your subscription after three failed attempts to charge your payment method. Once we've updated your billing information, your resubscription will be automatically processed by the program. Upon renewal for each subscription term, the payment method on file is debited, and a notification is emailed to the billing contact. The billing for all QBO accounts happens overnight, so the charge does not occur until after midnight.
Also, your current subscription rate is dependent upon its original rate and any discounts offered at the time your subscription began. Please refer to the Understand Intuit charges on your credit card or bank statement article and check where charges are coming from and why. To access your company files urgently, I'd suggest contacting our Customer Support Team. They will pull up your account in a secure environment and help you with this one as well as your subscription discount inquiry. Here's how:
Once done, your QuickBooks Online subscription will renew automatically every month. Feel free to visit our Account management page for more insights about managing your Intuit Account.
I'd like to know how you get on after contacting our support as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Take care always.
Unable to access Quickbooks Online Accountant. Always get the same message:
Hi, I am also facing the same issue. After I sign in I cant view Quickbooks profile rather I receive following error:
Thanks for bringing this up in the QuickBooks Community page, @Abdul Rehman 1.
I can see how this error impacted your business. Therefore, let me share some basic troubleshooting to address the issue and access your QuickBooks account.
To start, let's access sign-in QuickBooks in a private window. Sometimes too much cache accumulated in a browser can cause unexpected behavior with the product. Doing these steps will help us determine if the issue is cache-related and fix it. Here's how to access this mode:
If you're able to successfully access your account, go back to your regular browser and clear its cache. Alternatively, let's use another supported browser if the error still exists. The issue might steam from the browser itself.
If you're still getting the same error message, I'd recommend reaching out to our QuickBooks Support Team. They can perform a further investigation to identify its cause and fix the problem.
Moreover, you can check out our Help articles for additional reference in handling your account in QuickBooks.
Please let me know the result of the troubleshooting steps above. I want to make sure you're able to login back and continue with your business. Stay safe.