Let's go through some troubleshooting steps to help you upload your screenshots seamlessly in QuickBooks Self-Employed (QBSE), cbreselling. I'll provide the detailed process below.
Before we begin, is there an error message when you try to upload your screenshots? Any additional details can help me get on the same page and provide an accurate resolution.
In the meantime, you'll want to refresh your QBSE application to remove the older cache that causes this odd behavior. Here's how to do it:
For the IOS version:
- Tap Settings, then locate General.
- Select iPhone Storage, then click the QuickBooks Self-Employed app.
- Press Offload App.
For Android:
- Go to the Menu icon, then tap More Options ⋮.
- Tap Settings, then Refresh Data.
- Select YES to confirm.
If the issue persists, uninstall and reinstall the mobile app. This is to ensure you get the most recent version of the application.
Alternatively, you can still access your QBSE through a web browser and upload your screenshots from there. You ca use this link to login to your account: QuickBooks Self-Employed Sign-In.
On top of that, you'll want to start categorising your transactions to organise your income and expenses once they are already in your account.
You can drop by this thread again if you have any further questions or concerns about online banking transactions or using the app in general. We're committed to providing you with the best possible experience, cbreselling.
