We appreciate your patience in handling the QuickBooks Online app’s performance on your device, Carl. I'll guide you through the process and get you back on track aiming to optimize your usage of the app.
First, ensure that your internet connection is stable. Since QBO is cloud-based, it requires a stable internet connection for access, making it challenging in areas with unstable connectivity.
Next, it's important to update the QuickBooks Online app to the latest version to gain access to new features, security upgrades, bug fixes, and performance improvements that can streamline the management of your business finances.
Lastly, ensure that your device meets the system requirements. Because QuickBooks doesn't always support older versions.
However, if the same thing happens, let's uninstall/ reinstall the app. This can resolve problems, boost performance, and update the app.
To discover which features of the QuickBooks Online mobile app are available on mobile devices, visit this article: Compare mobile app features.
Level up your QuickBooks Online mobile app usage. Any lingering questions about the QuickBooks Online app can be left in the comments below, and I'll ensure your concerns are handled promptly.