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Leisure King Ltd
Level 1
posted
‎January 14, 2020 01:08 PM
last updated ‎January 14, 2020 5:08 AM

VAT Return Rejected

My VAT return was rejected via HMRC - says call them as there is INTERNAL_SERVER_ERROR. I called them and they told me to re-enter my Gov Gateway account details.  I have previously done this and uploaded succerssfully but I can't find where these details need to be entered or rentered - please advise. 

 

Sarah

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EmmaM
QuickBooks Team
QuickBooks Team
‎January 14, 2020 03:34 PM

VAT Return Rejected

Hello Leisure King Ltd

 

To change the gov gateway details for the VAT return you would need to disconnect the making tax digital connection in the QuickBooks and then reconnect it .

To do this go to the cog in the top right of QuickBooks>account and settings>advanced>making tax digital>click into that section and select learn how to disconnect>follow the steps and it will take you to HMRC website and you can then enter the right details and authorise it again

 

Any issues let us know by replying to this post

 

Emma

 

 

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