Let me provide you information about this, Jorimo99.
There's an ongoing issue about not being able to view the invoice when clicking the link. Our engineers are working to get this fixed.
As a workaround, you can try modifying the invoice by sending a customer reminder about the impacted invoice. Then, ask them to open the invoice to check if they'll be able to view it.
In the meantime, I recommend contacting our support team to add you to the affected list of users. Here's how to reach them.
- Enter or say “Talk to a human.”
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Keep in mind, some options are only available at certain times.
To give you more information about QuickBooks Self-Employed (QBSE), read this article for more information: QuickBooks Self-Employed Overview.
Feel free to let me know if you need further assistance. I'd be glad to help.
