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Jason-Powers
Level 1

what is the best way to log in to TSheets with MS Edge, I am continuously being logged out and authentication often takes several attempt's

 
1 REPLY 1
JoesemM
Moderator

what is the best way to log in to TSheets with MS Edge, I am continuously being logged out and authentication often takes several attempt's

Hi Jason. This frequent logout issue typically occurs because Microsoft Edge is either blocking the essential handshake cookies required to maintain your session or is attempting to utilize outdated, corrupted data.

 

To fix this, update your settings by following the steps below:

 

  1. Click the three dots in the top right corner and select Settings.
  2. Go to Privacy, search, and services.
  3. Set your Tracking Prevention to Balanced (this is the recommended setting for standard Edge performance).

 

Then, add [*.]intuit.com and [*.]tsheets.com as exceptions to signal to Edge that these sites are secure for staying connected.

 

Feel free to visit the Community again if you have any other questions. I'm here to help.

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