I can see the urgency in addressing this issue, info785, and I appreciate you bringing this to our attention. Let me direct you to our specialized Live Support Team, which is equipped with the necessary tools to securely access your account and perform a comprehensive investigation into your query.
To get in touch with our support, log in to your QuickBooks Online account and refer to these steps:
- Navigate to the Help icon.
- Go to the Search tab and select Contact Us.
- Choose a topic to connect you with the right expert.
- Then, select either to Chat with us or Have us call you.
To ensure you get on hold to our support team on time, I've added our support hours so you can set an available time to reach them out.
Moreover, you can utilize this guide to help you review and manage bank entries: Categorise online bank transactions in QuickBooks Online.
Effective currency management enables businesses to have streamlined operations, Info785. If you need more help, reply to the comments below. Keep safe.