With payroll year-end, VAT deadlines, and HMRC activity picking up, it’s a busy time for questions. We see this one come up a lot, so here’s a simple guide to help you get the fastest help from the right place.
QuickBooks help articles, community, and experts can help with:
- Issues logging in or accessing your account
- Subscription, billing, or plan questions
- How to complete core accounting and VAT tasks in QuickBooks
- Missing or duplicated transactions
- MTD setup or connection inside QuickBooks
- Technical issues when submitting to HMRC via QuickBooks
→ If it’s about how to use QuickBooks or something isn’t working properly, QuickBooks Support is the right place.
Contact HMRC if your question is about:
HMRC can help with tax rules, figures, and your tax account.
- Your tax reference numbers (UTR, VAT number, PAYE reference)
- Amounts owed, penalties, interest, or payment plans
- VAT return figures once submitted (we may also be able to support)
- VAT registration, deregistration, or effective dates
- Changing business details held by HMRC
- Deadlines, compliance rules, or tax law
- Problems or discrepancies on your HMRC account
→ If the question is about tax obligations, calculations, or HMRC records, you’ll need to speak directly to HMRC.
- Software / setup / errors → QuickBooks
- Tax rules / amounts / HMRC records → HMRC
If you’re still unsure, feel free to ask in the community and we’ll point you in the right direction.
