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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
mcmillantwentyei
Level 1

Why can’t I see my shortcuts for quickbooks on my iPhone?

When I open quickbooks on my phone, I can’t see my usual shortcuts such as ‘invoices’ ‘receipts’ etc. When I clicked on my business insights I got a message saying something is wrong!

1 REPLY 1
GlinetteC
Moderator

Why can’t I see my shortcuts for quickbooks on my iPhone?

Hello there, mcmillantwentyei.

 

We can easily find all your available shortcuts by clicking the Menu icon, often represented by three horizontal lines. This section provides a list of key features for quicker access.

 

Let's update your data to ensure you have the most recent information in your QuickBooks app. Be sure you're internet-connected.

 

 Here's how:

 

  1. Go to Settings and select General.
  2. Choose iPhone Storage and tap the QuickBooks Online app.
  3. Press Offload App.

 

We can also uninstall and then reinstall the app. By doing this, we can ensure you're working with the latest version of the app and eliminate any potential software glitches.

 

For any further questions, please leave a comment, and we’ll gladly help you.

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