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longthorpeindustries
Level 1

Why have my bank transactions not downloaded since 1st January?

I have updated the permission, but nothing is coming through. Yet Quickbooks says it is up to date.

1 REPLY 1
Dandie_A
QuickBooks Team

Why have my bank transactions not downloaded since 1st January?

Hello there.

 

Thanks for the details you’ve shared. Let’s start by figuring out what might be preventing the transactions from syncing.

 

Before we proceed, could you confirm which bank is connected to your QuickBooks? Any additional information would be greatly appreciated.

 

One of the closest potential reasons why your bank transactions aren't uploading might be related to any recent maintenance or updates from the bank’s side. 

 

To verify, you can check this by logging directly into your bank’s online portal to check if there are any notifications or maintenance that is causing the issue.

 

Once the bank's side is confirmed to be working fine, let's try updating the bank feeds again in QuickBooks manually to check if it downloads the missing transactions.

 

If you have any additional questions or need further assistance, feel free to reply in the comments.

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