Hi there,
Let's ensure you have logged in to your QBO account using the correct link and credentials.
These are the several factors why you're encountering this error and how you can fix it:
- If you have multiple Intuit accounts, ensure you log in with your Intuit account with the existing company.
- Make sure you're logged in to your QBO account with this link: Let's get you in to QuickBooks.
- Your current browser has too many cached files to display data accurately.
If everything is all good but the error remains, I recommend troubleshooting your browser to ensure your browser works efficiently with QuickBooks Online. Then, make sure you're using a supported browser. Here are some basic troubleshooting you can perform:
For more advanced browser troubleshooting, feel free to visit this article: Clear cache and cookies to fix issues when using QuickBooks.
You can also consider checking out new features for estimates and invoices in QuickBooks Online.
If you have additional concerns with QBO, please feel free to reply.