Learn how to get help with your payroll offerings and services.
QuickBooks Online Payroll
Contact us through your product
QuickBooks Standard Payroll, QuickBooks Advanced Payroll, any time, any day.
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select the Payroll button in the below.
- Select QuickBooks Standard Payroll Hub or QuickBooks Advanced Payroll Hub as required. The respective Self-help is displayed.
- If you want to contact support directly, type ‘Chat’ in the ‘Type Something’ field and use Enter.
- Select Ask me a question, Ask the QuickBooks Community or Live chat.
- Select Live chat.
- Enter your question, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Ask the community to get help from businesses like yours.
Chat with us online
Select your product and fill out the form to chat with an expert.