Showing results for 
Search instead for 
Did you mean: 
Get your Payroll questions answered by a QuickBooks Product Manager here -

Contact Payroll Support

Learn how to get help with your payroll offerings and services.

Contact us through your product

QuickBooks Standard Payroll, QuickBooks Advanced Payroll, any time, any day.

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select the Payroll button in the below.
  4. Select QuickBooks Standard Payroll Hub or QuickBooks Advanced Payroll Hub as required. The respective Self-help is displayed. 
  5. If you want to contact support directly, type ‘Chat’ in the ‘Type Something’ field and use Enter
  6. Select Ask me a question, Ask the QuickBooks Community or Live chat.
  7. Select Live chat.
  8. Enter your question, then select Let's talk.
  9. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Ask the community to get help from businesses like yours.

Chat with us online

Select your product and fill out the form to chat with an expert.

Was this helpful?

You must sign in to vote, reply, or post

Need to get in touch?

Contact us