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About QuickBooks Time company settings

SOLVEDby QuickBooks1Updated February 21, 2024

Learn how to configure company settings for QuickBooks Time.

If you have QuickBooks Online Essentials, Plus, Advanced, Accountant, or QuickBooks Payroll, some settings need to be managed there. 

Configure Company Settings

  1. Sign in to QuickBooks Time and select Company Settings
  2. Update the settings as needed.
  3. Select Save after each change. 

Learn about: 

Company Details

Note: If you have QuickBooks Online or QuickBooks Payroll, company info and admin contact fields automatically come over from QuickBooks and need to be managed there. 

  • Company Info: Add or update your company information here, including company name, company website, and your company's street address.
  • Admin Contact: The Admin Contact is the main account owner.
  • Custom Options: Upload a custom company logo to your QuickBooks Time account using this tool. 

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Account & Billing

Note: If you have QuickBooks Online or QuickBooks Payroll, account and billing needs to be managed there

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Accountant Access

Note: If you use QuickBooks Online or QuickBooks Payroll, accounting firms need to be managed there. 

Invite your accountant to have full administrative access to your QuickBooks Time account. If your accountant uses QuickBooks Online Accountant, sending an invite will allow them to accept access instantly.

Learn more about becoming a QuickBooks ProAdvisor here.

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Payroll & Overtime

Note: If you use QuickBooks Online or QuickBooks Payroll, your pay schedule needs to be managed there. Overtime needs to be set up in both QuickBooks Online and QuickBooks Time. 

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Time Options

Note: If you use QuickBooks Online or QuickBooks Payroll, your week start automatically comes over from QuickBooks Online and needs to be managed there. 

  • Date & Time: Set your company time zone, week start, and preferred date and time formats.
  • Time Entry: Configure team member time entry permissions here.
    • Allow team members to manage their own timesheets: If checked, this lets all team members sign in from anywhere (computer or mobile) and manage their own timesheets. By default, this turns on the mobile time entry permission (and greys it out) both in company settings and individual team member permissions.
    • Allow team members to track time on the mobile app: If checked, this allows the mobile time entry permission. If it’s greyed out, first uncheck "Allow team members to manage their own timesheets", then you can edit it. 
    • Allow team members to enter notes on Time Clock and mobile app: If checked, team members can enter notes when clocking in or out or at any point during their shift. To view these notes, admins can select Time Entries, then Timesheets.
    • Allow team members to adjust clock-out time: If team members have been clocked in longer than the threshold defined in the Clock-out override hours setting (preset is 10 hours), checking this box lets them manually adjust their clock-out time backward.
    • Hide hours worked from team members in QuickBooks Time web: If checked, team members won't see how long they've been on the clock or view their timesheet reports. This is useful if you're using QuickBooks Time as a simple clock in/out tool, or if your team members are salaried and don't need to see the hours they've worked.
    • Split timesheets at midnight: If checked, QuickBooks Time automatically splits timesheets that go through midnight so hours after midnight are counted for the following day instead of the day of clock in. Checking this setting won't affect pre-existing timesheets.
    • Sign out after clock in/out (web only): Team members are signed out of QuickBooks Time when they clock in, switch jobs or customers, or clock out.
  • Time Off: Adjust who can enter your company's time off options here.
    • Administrators and Managers: If checked, the admins and managers can enter paid or unpaid time off for team members and themselves.
      • All Team Members: If checked, team members can enter time off for codes assigned to them. To set up time off codes, see How to Set Up Time Off Codes and Accruals. It’s up to an admin to review time off hours submitted by team members for accuracy. If you’re integrated with QuickBooks, map your payroll items.
        • Approval required: If checked, team members have to submit requests for time off to be approved by an admin or manager.

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Location

  • Tracking: Track your team members while they are on the clock. Set their location settings requirement here. 
  • Geofencing: This feature is only available for QuickBooks Time Elite accounts. 
  • Nearby Jobs/Customers: Turn on ‌or turn off nearby job suggestions when your team members are clocking in.

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My Team

  • Permissions: If Allow Team Members to Manage Their Settings is ticked, team members can edit their own profiles, including username, email address, and timezone (tick or untick the sub-settings as needed).
  • Access Restriction: Set up computer or IP address restrictions to limit where team members can sign in to their QuickBooks Time web dashboard. 
    • Choose one of the following options:
      • Authorise Individual Computers (by cookie): Choosing this option allows you to authorise a computer by setting a permanent cookie on it. This works best if you only have one or two locations where your team members can sign in. Certain anti-virus and anti-spyware programs clear cookies on a daily basis. If you have this type of software installed, configure the settings to retain specified cookies.
      • Authorise Locations by IP Address: If this option is selected, clock-in is only allowed from computers at locations using an IP Address authorised by an administrator. This works best in offices that run all of their computers on the same network.
      • No Authorisation: Allows team members to sign in, clock in, switch jobs or customers, and clock out from any computer that has internet access. This works best for companies with many team members in many locations, team members that travel regularly, or for team members who aren't regularly around computers.

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Notifications

This lets you set clock-in and out reminders and schedule notifications that apply to all team members or the indicated team member type. Some of these settings can be overwritten by individual team members.

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System Log

This log displays all activity on your account for the past 90 days, including entries showing who's signed in, clocked in or out, adjusted timecards, left notes, and installed add-ons. Everything that is done on your account is recorded here with date and time stamps.

To download this information into a spreadsheet, select Download. Choose your desired date range and filters, then select Download CSV.

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