cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your Payroll questions answered by a QuickBooks Product Manager here - https://intuit.me/31Nl3My
Irina2000
Level 1

Invalid content found at element "AccountHoldersName"

Hi ,

Could anybody please help with error in Payrol.

We are trying to submit EPS and it does show error

-'Invalid content found at element "AccountHoldersName"

Where is this in settings? We have tried different options but error is still there.

I will very much appreciate an assistance.

Thanks.

Irina

 

 

1 REPLY 1
GeorgiaC
QuickBooks Team

Invalid content found at element "AccountHoldersName"

Hi Irina, thanks for joining us here on the Community

 

Please go to the Cog > Accounts & settings > Payroll > Pay schedules and edit the name of the pay schedule to a shorter version, ensuring there are no special characters in this. 

 

If you're still receiving the error submitting the EPS after this please get back to us below so we can take a closer look. 🧐

Need to get in touch?

Contact us