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Totallockoutusa
Level 3

Problems with inventory

I need to make an adjustment to one of my inventory items.

 

When I check, it tells me 'quantity on hand' is -1, whereas the physical count is 5.

So I click 'Adjust Quantity' and it say 'Quantity on hand' is 5.

 

Why is contradictory information being given in two locations?

 

 

Solved
Best answer April 16, 2021

Accepted Solutions
MichelleBh
Moderator

Problems with inventory

Thanks for the quick reply, @Totallockoutusa.

 

I appreciate you for reviewing the Stock Valuation Summary report in QuickBooks Online. I have other information that you'll need to review within your report. 

 

Here are two things you can check to ensure your inventory report is correct and accurate. 

 

  1. Some sales were incorrectly used which causes negative inventory. I'd recommend, double-checking the transaction one at a time. 
  2. Check how did the inventory flow if the restocking is correctly entered. 

 

You may always visit these articles about handling inventory reports, stocks, and other related topics. 

 

 

Let me know if you have further questions about your inventory report discrepancy. I'm happy to help you out again. Take care always. 

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Problems with inventory

Thanks for joining us here on the Community, Totallockoutusa

 

Please first run the 'Stock Valuation Summary' report as of the current date and check the quantity that shows here, this should match the quantity on hand showing within your product & service list - please get back to us below if there is a discrepancy between these two figures. 🙇‍:female_sign:

Totallockoutusa
Level 3

Problems with inventory

Thanks for your reply. The figures do not match.

MichelleBh
Moderator

Problems with inventory

Thanks for the quick reply, @Totallockoutusa.

 

I appreciate you for reviewing the Stock Valuation Summary report in QuickBooks Online. I have other information that you'll need to review within your report. 

 

Here are two things you can check to ensure your inventory report is correct and accurate. 

 

  1. Some sales were incorrectly used which causes negative inventory. I'd recommend, double-checking the transaction one at a time. 
  2. Check how did the inventory flow if the restocking is correctly entered. 

 

You may always visit these articles about handling inventory reports, stocks, and other related topics. 

 

 

Let me know if you have further questions about your inventory report discrepancy. I'm happy to help you out again. Take care always. 

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