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fresh4
Level 1

When I'm in my tax report for the previous financial quarter to check tax classes, if I edit an entry, it kicks me out and I have to re-run the report every time.

When I want to prepare my tax return, I run the tax code report to make sure things which should be Z aren't under NO VAT for example. Any which are, I click on to, change and save and close but now, when I do that, each time, I go back to either the dashboard or my expenses list. I then have to go back to reports > Custom report > report by tax code and re-run the report. I have a screen recording but dont seem to be able to attach it.

1 REPLY 1
MsNorthPND1881
QuickBooks Team

When I'm in my tax report for the previous financial quarter to check tax classes, if I edit an entry, it kicks me out and I have to re-run the report every time.

Clicking Save and close will route you back to the Transaction Detail by VAT Code page, fresh4. This unexpected behavior can be caused by the accumulated cache in the browser.

 

To isolate the issue, I recommend performing browser troubleshooting steps to determine if the problem stems from your browser. Refer to this article for detailed instructions on clearing your browser: Clear cache and cookies to fix issues when using QuickBooks.






You can also reattach the screenshot related to your concern. Ensure the file size is not too large when uploading it to the QBO community.

If you have additional questions, feel free to leave a comment below.

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