Clicking Save and close will route you back to the Transaction Detail by VAT Code page, fresh4. This unexpected behavior can be caused by the accumulated cache in the browser.
To isolate the issue, I recommend performing browser troubleshooting steps to determine if the problem stems from your browser. Refer to this article for detailed instructions on clearing your browser: Clear cache and cookies to fix issues when using QuickBooks.


You can also reattach the screenshot related to your concern. Ensure the file size is not too large when uploading it to the QBO community.
If you have additional questions, feel free to leave a comment below.