A Customer has paid invoice but not showing as paid on Quickbooks but the money is in my account.

Hi there, Sian. I'll guide you through the steps in recording a payment in QuickBooks.

Since the payment is already in your account, the next step is to record it in QuickBooks so the invoice will be marked as paid. Here's how:

1. Go to Get paid, then select Invoices.
2. Find the unpaid invoice and select Record payment under the Action column.
3. From the Deposited to dropdown, select the account you put the payment into, and click Next.
4. Enter the amount your customer paid in the Amount to apply field.
5. Hit Save.
   
   

If you have any other questions, just hit the Reply button. We’re here to assist you every step of the way