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ben156
Level 3

Can someone help? Bulk invoice import has completed but they are now all showing as due when they are old paid invoices. How do I bulk change them to paid?

 
1 REPLY 1
ArielI
QuickBooks Team

Can someone help? Bulk invoice import has completed but they are now all showing as due when they are old paid invoices. How do I bulk change them to paid?

I am here to help you mark those invoices as paid, @ben156.

 

When importing invoices to QuickBooks Online, we're unable to add payments, discounts, and credit notes. This the reason why your transactions are showing as unpaid after the file is uploaded.

 

For now, the option to mark paid invoices in bulk is unavailable in QuickBooks Online. You'll have to manually open each invoice and mark them as paid. Here's how to do it:

 

  1. From the left panel, select Sales.
  2. Choose Invoices.
  3. Under the Actions column, click Recieve payment.
  4. Enter the required field.
  5. Click Save and close.

 

Additionally, to see this feature or functionality added, I encourage you to provide feedback to our product team. Here's how to submit that feedback:

 

  1. Select Settings, then Feedback.
  2. Enter your comments or suggestions.
  3. Then select Next to submit feedback.

 

Additionally, QuickBooks automatically downloads the latest transactions once you've connected your bank and credit card accounts. You can learn how to categorize those transactions in this article: Categorise and Match Online Bank Transactions In QuickBooks Online.

 

Please let me know if you have any other concerns about your invoices. I'm here to provide further assistance.

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