Can't upload sales receipts to QB. I go to the final step and click Next but nothing happens. Help please.

Hello Felicity-crabtre.

Thank you for reaching out to the Community.

When you have finished the mapping are there any fields marked in red or errors anywhere? If possible could you attach a screen shot of the last stage you get stuck on so we can take a look?

Thanks ^Becky

Hi Becky

Please see attached

Felicity

Thank You Felicity-crabtre.

Looking at the attachments there is nothing jumping out to me as to why this would not save, I think it could be a Cache issue and I would appreciate if you could Clear your Cache and Cookies and try this again? Please see link for steps in clearing cache and cookies.

Let me know how you get on.

^Becky

Hi Becky

I cleared cookies and cache data from the browser. I attempted to re-upload the sales receipts into QB for my client and still, nothing happens.

Please help

Felicity

Hi felicity-crabtre

We would be grateful if you can provide us with a screen shot of the Excel file you are attempting to import.

My first attempt at importing the data comes up with error messages, saying the date is invalid, and that the data is invalid on certain lines. So I had to change the format of the spreadsheet.

When I import the 2nd time, it doesn't work or anything. I don't get it.