Cannot save invoice for existing customer as QB says they aren't on my list. Help?
I select 'new invoice'. Start typing their name and it comes up in the drop-down selection box. I select it; complete the invoice click 'save' but it comes up as 'Something's not quite right. You must select a custromer. If the customer isn't on the list you can add it by typing the name and pressing enter'. This doesnt happen to my colleague. Only me.
Cannot save invoice for existing customer as QB says they aren't on my list. Help?
Hi user42996,
This sounds like a browser issue; please try clearing the cache on the browser you are using following our guide here, then shut down the browser and re-open and log back into QuickBooks.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
