I can imagine the hurdle you've been through when managing invoices with its current feature layout, @Mick. We are committed to continually enhancing QuickBooks Online to better meet the needs of our customers.
One of the updates made in the program is the invoice format. Since you prefer the old layout, please allow me to share the steps to submit a feature request to switch back. Your input is valuable in helping improve our software to meet user needs.
Here's how:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
You can learn more about using the new invoicing layout in our following articles: What's new with invoices.
For additional insights into customization, such as the options available, you can click this article: How to Customise Invoices, Estimates, and Sales Receipts.
We value your participation in our Community and appreciate your willingness to seek guidance, @Mick. Please keep us updated on your experiences as you navigate the software. We're excited to hear about your progress and eager to assist you.