Change invoice status from 'Paid'

duncansteer · ‎October 04, 2021

Hi

I have managed to change an invoice to 'Paid' when it is still outstanding (clicked the wrong one!)

is there any way to remove the paid status please?

thanks,

Duncan

GeorgiaC · ‎October 04, 2021

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! :)

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

View solution in original post

duncansteer · ‎October 04, 2021

my apologies, seconds after posting this I found the solution! thanks.

GeorgiaC · ‎October 04, 2021

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! :)

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

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Change invoice status from 'Paid'