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Relhcstirt
Level 2

Cheque received from customer

Is there a way to acknowledge receipt of a cheque from a customer in QBO when it has not yet been lodged to the bank. 

Solved
Best answer October 08, 2021

Accepted Solutions
JasroV
QuickBooks Team

Cheque received from customer

Yes, there is, @Relhcstirt.

 

You can record an invoice payment or a sales receipt to acknowledge your customer cheque. 

 

Use your Undeposited Funds account to hold the payment and make a bank deposit once the funds are lodged to your bank. This way, you'll be able to categorise and reconcile your account seamlessly in the future. I'll show you how:

 

  1. Go to the + New menu.
  2. Select Receive payment.
  3. Choose a customer from the Customer drop-down.
  4. Select Cheque from the Payment method drop-down.
  5. From the Deposit to drop-down, select the Undeposited Funds account.
  6. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment for. 
  7. Enter the needed details and select Save and close.

 

You can also see this link for additional details: Record invoice payments in QuickBooks Online.

 

On the other hand, if you're recording the payment without an invoice, you'll want to use a sales receipt instead.

 

Once the payment is lodged to your bank, you can now record a bank deposit and match your accounts whenever you're ready.

 

I'll be right here if you have any additional queries about recording your customers' payments. Just drop by the details and I'll take care of it for you. Have a good one and always stay safe!

View solution in original post

1 REPLY 1
JasroV
QuickBooks Team

Cheque received from customer

Yes, there is, @Relhcstirt.

 

You can record an invoice payment or a sales receipt to acknowledge your customer cheque. 

 

Use your Undeposited Funds account to hold the payment and make a bank deposit once the funds are lodged to your bank. This way, you'll be able to categorise and reconcile your account seamlessly in the future. I'll show you how:

 

  1. Go to the + New menu.
  2. Select Receive payment.
  3. Choose a customer from the Customer drop-down.
  4. Select Cheque from the Payment method drop-down.
  5. From the Deposit to drop-down, select the Undeposited Funds account.
  6. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment for. 
  7. Enter the needed details and select Save and close.

 

You can also see this link for additional details: Record invoice payments in QuickBooks Online.

 

On the other hand, if you're recording the payment without an invoice, you'll want to use a sales receipt instead.

 

Once the payment is lodged to your bank, you can now record a bank deposit and match your accounts whenever you're ready.

 

I'll be right here if you have any additional queries about recording your customers' payments. Just drop by the details and I'll take care of it for you. Have a good one and always stay safe!

View solution in original post

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