I'll share some steps you can take to resolve this issue with QuickBooks Online (QBO) date format, @Emlyn.
You can check the date format on the Account and Settings page. Here's how:
- Go to the Gear icon, then select Account and settings.
- Click the Advanced tab.
- Look for the Other preferences section, then tap the Date format drop-down menu.
- Change it to the format you want to use.
- Hit Save, then Done.
If the date format is already correct or if you continue to have the same issue, I suggest opening your browser's private window. It isolates cache, which is the common cause of unusual behaviors in browsers.
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If that works, go back to your regular browser and clear its cache. Otherwise, open an alternative browser that's available for you.
Post a reply if you have other questions about date formats in QBO. I'll be sure to get back to you. Have a great day!
