Does anyone know how to change the status of an invoice. Whenever I make a new invoice it says ‘deposited’ even if I havent sent it. How do I change this?

Hello, Patrick.

I'm here to help you change the Deposited status in QuickBooks Online.

When the status is "Deposited", a payment is linked to that invoice. Let's check it first to see if there's one.

The "Deposited" status indicates that the payment has been transferred into your actual bank account register within QuickBooks Online (QBO). The "Paid" status means that a payment has been recorded against the invoice in QBO. On the other hand, the "Sent" status signifies that you have emailed the invoice to the customer through QBO.

If the payment was accidentally made, we can clear the payment to change the invoice status to "Due" or "Open".

Here's how:

1. Head to the Sales & Get Paid section. 
2. Click View/Edit. 
3. Under the Invoice total, click the attached payment.
4. Select Clear Payment. 
5. Hit Save. 
6. Refresh QuickBooks, then verify the invoice status again.

Moreover, QuickBooks Online allows you to customize what your customers see on the sales forms you send them, such as invoices. Check this article: Customise invoices, estimates, and sales receipts in QuickBooks. 

If you have any other questions or concerns about QuickBooks, please share here in the Community forum.