Hello - we are a not for profit company and so have to provide receipts for people to acknowledge their donations. At the moment I can only see an option to send donors 'Sales Receipts' which have inappropriate wording. Are there other kinds of receipts in Quick Books or is there an option to edit 'sales receipts' for more appropriate wording?
Hi there, James.
In QuickBooks Online, you can customize the Sales Receipt to look like a donation receipt, and I'm here to help you how. While the option to change the interface of the sales receipt to a donation receipt is not directly available, there are workarounds to achieve this.
Here's how:
Another option is downloading the Sales Receipt as a PDF and edit it outside QuickBooks to remove inappropriate wording, such as Balance Due.
I also recommend sending feedback directly to our product engineers about this option. It's a very great suggestion that can help every non-profit organizations.
Here's how:
Furthermore, you can also learn how to set up and record in-kind donations in QuickBooks Online.
If you need further assistance with customizing the sales receipt or tracking donations in QuickBooks Online, feel free to reach out for additional support.
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